Are the products Choicebrand sell new?
The majority of the products Choicebrand sells are factory reconditioned, end of line or simply a product which has been returned with in the 14 day money back guarantee. The items which are new will be clearly marked as new. Please check our terms.
How long will it take for my item to arrive?
Choicebrand will despatch all orders on a 48hr service. Weekends and bank holidays are not included. In our terms and conditions we do state “please allow up to five working days for delivery” this is to allow for unseen circumstances and international orders.
How long is the guarantee?
Choicebrand will guarantee the products for six months unless stated otherwise. The guarantee will start from the date of purchase and your invoice will be proof of this date. All invoices can be printed from the site.
How can I pay for my purchase?
We accept all major forms of payment including PayPal, credit cards and debit cards.
How do I contact you?
You can contact us on +44(0)1460243176 or email us on info@choicebrand.co.uk Our address is: Choicebrand Supplies Ltd, Unit 8b Lopen Business Park, Mill Lane, Lopen. Somerset. TA13 5JS
Can I return my item if I don’t want it?
Choicebrands returns policy means you have a seven day period in which to return your item should you not be happy with it.
Can you send me an instruction book?
Most instruction books will be included with the item. Should your item come without an instruction book you are able to download this from most of the manufactures web sites or we can send you a copy.
My item is faulty what can I do?
If you receive and item which is faulty or perhaps damaged you can email us on sales@choicebrand.co.uk or call us on +44(0)1460243176 and we will have the item collected for a full refund or replacement.
Will I receive a discount on more than one item?
The delivery on more than one item will be discounted. The costs of the items will be discounted during promotions.
I am having problems logging in to my account. I have lost or forgotten my password?
You are able to click the “Forgotten password” link to reclaim or reset your password.
How do I place an order with Choicebrand?
Placing an order with Choicebrand couldn’t be easier. Simply choose from the following:
Order online at www.choicebrand.co.uk
Call our sales team on +44(0)1460243176
Send us an email to sales@choicebrand.co.uk
What are your opening times?
You can order online at any time day or night. Our office opening times are 9:00am – 4:30pm GMT Monday to Friday excluding bank holidays.
|
