Please be aware that our cut off for despatch is 1pm week days for online orders. Telephone orders take longer to process and you can obtain confirmation of delivery time when you place the order. Delivery is available subject to stock availability, cleared funds and customer address verification.

Deliveries can take place from 8am till 6pm, and Next Day delivery excludes weekends and bank Holidays. All orders after 1pm will be despatched the following working day. Orders placed after 1pm on a Friday will not be despatched until the following Monday (except bank holidays). Please allow up to 10 working days for your delivery. Please make sure that your shipping address is a residental or business address, as we do not deliver to a PO Box or to a BFPO address.

The majority of orders can be tracked online however for some couriers we are unable to offer you tracking details. If this is the case and your delivery has not arrived by 6pm on the due delivery date, please contact us using our info@choicebrand.co.uk

Many customers ask us for an update on delivery time – unfortunately we are unable to provide this information and request that you contact the couriers directly if this is needed.

For all appliances we use delivery teams to ensure that your goods arrive safely in one piece. As part of the high quality service the drivers will deliver your appliance to the address of your choice. You will be asked to sign for the goods.

NB All items should be inspected upon delivery and damaged goods should be refused. If you notice damage after goods are delivered you must be report this to us within 48 hours of delivery.

Delivery Prices

Delivery prices are based upon the products you order, delivery destination and service level you require. Free delivery is available on some occasions when a promotion is taking place. Our standard mainland UK delivery is £4.50 this will be higher for highlands and islands (IV, KA, PH, PA, KW, ZE, HS, IM, TR, BT, JE, GY) extra £7. International delivery costs will be priced on zone starting from £14.95 for France, Germany and Ireland.